hello_rosenda434
May 19, 2026
"Support was okay, just a bit slow"
I had to wait a little longer than I expected for support to get back to me. Not the end of the world, and I’ve waited longer for a pizza on a Friday night, but it still wasn’t exactly quick. They did eventually respond and helped sort out my question, so I can’t complain too much. Overall, average experience for me.
michael-Mcnay
May 08, 2026
"Not really what I expected"
I used Heard for my quarterly tax estimates i never felt totally confident. The numbers kept changing. A lot. And when I reached out to support, the explanations were kind of vague, at least to me. Maybe it works better for other people, I don’t know. But for the price, I was expecting more clarity and a little more help.
Julia_anderson74
May 06, 2026
"Good Advisor, But Slow Replies"
My advisor was professional and helpful overall, but the replies felt a bit slow at times. I don’t mind waiting a little, but if the response times don’t improve, I might start looking elsewhere
TerraJohnson
May 01, 2026
"Feels like my info is actually being handled safely"
So far, I’ve had a good experience and, the main thing I appreciate is that I don’t feel uneasy about my personal info being stored here. Everything has been running normally, I haven’t noticed anything strange or suspicious, and there haven’t been any weird glitches or random issues that made me second-guess it. It just gives me a decent sense of trust, which is important because I’m usually a little cautious with this kind of stuff
michael-Romero
April 28, 2026
"Helped Me Feel a Bit More at Ease"
I used it when I was feeling overwhelmed and needed something to help me get through the moment. It made me feel calmer and a little more grounded, which I really appreciated. Some parts were a bit awkward or not as smooth as I expected, but they didn’t ruin the overall experience. Personally, I’d say it was worth trying because I did feel more at ease afterward.
MichaelBlakeley
April 27, 2026
"It did save me some time, which was..."
It did save me some time, which was nice, but the setup was just a bit slower than I expected. Support also felt kind of slow, so overall it helped, just not as much as I was hoping
"Decent payroll tool, but support could be faster"
I’ve been using Heard for payroll and overall it’s been okay. The support team did help me sort out a setup issue, and my contractor got paid without any problems, so the main thing worked. That said, responses can be a little slow, and I had to ask the same question twice before I got a clear answer. For what I’m paying, I’d expect payroll support to feel a bit more responsive. Not a bad experience, just not as smooth as I’d hoped.
John.rulli
April 15, 2026
"I had a billing issue and reached…"
I had a billing issue and reached out to ask for a refund. Thankfully, they handled it without much hassle, which I really appreciated. It did take a few days to get everything sorted, but overall I felt relieved and happy with how smoothly it was resolved.
diane.Vera
April 15, 2026
"A little confusing to use..."
The site was kinda confusing for me!!! It took longer than I expected just to find basic stuff, and a few pages felt messy... I feel like it could be way simpler and easier to navigate??
"Not worth the hassle"
Not for me. Too much hassle for what it is
NicoleMclain_74
February 21, 2026
"I haven’t compared it with every other option…"
I haven’t compared it with every other option out there, but from what I saw, the price seemed good overall. No complaints so far.
Velma_welch75
February 05, 2026
"Expense sorting is finally less of a hassle"
heard has made keeping my expenses organized so much easier. I still give everything a quick look because I like to trust my instinct when something seems off, but most charges end up in the right category without me having to overthink it. It saves me a bunch of time every month and just feels simple and useful.
VincentBoyd
February 05, 2026
"Accurate and easy, with one small gripe"
I’ve been using heard for my practice books, the numbers have been really solid so far. The monthly reports line up with my bank activity, and when I had a weird deposit come through, they caught it before I even reached out. My only small complaint is that it’s not exactly flashy or full of bells and whistles, so if you’re looking for something super fancy, this probably isn’t that. But for me, that’s kind of the point. It’s accurate, simple, and saves me from second guessing everything, which is exactly what I needed.
CharlesSisneros
January 24, 2026
"Just a heads-up for anyone considering…"
Just a heads-up for anyone considering this: it did end up working eventually, but getting help took longer than I expected. Support wasn’t terrible, just slow to respond, which made the whole process more frustrating than it needed to be. If you’re in a hurry or need quick assistance, I’d be cautious.
jamesriesenberg7036
January 23, 2026
"Good therapist knowledge, but slow support"
You can tell they know what they’re doing when it comes to therapists, and that part was reassuring. But the slow support is what stood out to me the most. When I needed help or had a question, it felt like I was waiting longer than I should have, which made the whole experience more frustrating than it needed to be.
GladysMullins
January 19, 2026
"Fees could’ve been clearer"
Overall, my experience was okay, but the fees weren’t really explained clearly upfront. I ended up noticing extra charges later that felt unnecessary, and it would’ve been better if everything had been laid out from the start...
JaniceLofquist_31
January 14, 2026
"Super easy setup and a genuinely helpful team"
I just finished onboarding with heard, it was way smoother than I expected. The steps were clear, and the one time I got stuck, someone replied quickly and didn’t make me feel like I had just broken the entire internet. Setting up bookkeeping stuff usually sounds like a nightmare to me, but this was surprisingly painless.
Richard_gonzales82
January 13, 2026
"It usually works when I need it, and..."
It usually works when I need it, and for a while I barely thought about it. But lately, even if it still gets the job done, I catch myself wondering if that’ll keep being the case. Nothing huge has gone wrong, but my trust in it isn’t as solid as it used to be
john_Roffe93
January 07, 2026
"I kind of expected Heard to help..."
I kind of expected Heard to help with deadlines, and it pretty much proved me right. The reminders were clear, I always knew what was coming up next, and I wasn’t sitting there second-guessing what I’d forgotten. It made everything feel way more manageable for me.
sandy1974
December 31, 2025
"Finally, reports that make sense"
The reports are actually clear and easy to read. I can finally understand my numbers without feeling like I need to dig through a bunch of confusing details. it’s been a big help.